Terms and Conditions

Terms and Conditions

Effective Date: July 2025

Website: mona9.in

Welcome to Mona Software Solutions. By accessing or using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

Mona Software Solutions provides web development, mobile app development, AI-powered content tools, digital marketing, and e-commerce solutions. These Terms apply to all visitors, users, and customers of our website and services.

2. Services

We offer the following services:

  • Web Development and Design
  • Mobile Application Development
  • AI-Powered Content Generation Tools
  • Digital Marketing and SEO Services
  • E-Commerce Store Development
  • Cloud Hosting and Deployment

All services are subject to availability and may be modified or discontinued at any time without prior notice.

3. Account Registration

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Payment and Pricing

Prices for our products and services are listed on our website and are subject to change without notice. Payment must be made in full before service delivery. We accept payments through UPI, net banking, and other methods as listed on our checkout page.

5. Refund Policy

Refunds are handled on a case-by-case basis. If you are not satisfied with a service, contact us within 7 days of purchase. Digital products and completed custom work may not be eligible for refunds. Please refer to our shop policies for specific product refund terms.

6. Intellectual Property

All content, logos, graphics, code, and materials on this website are the property of Mona Software Solutions and are protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

For custom development projects, intellectual property rights are transferred to the client upon full payment.

7. User Conduct

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or servers
  • Use automated tools to scrape or extract data from our website

8. AI Tools Usage

Our AI content generation tools are provided as-is. While we strive for accuracy, we do not guarantee the correctness of AI-generated content. Users are responsible for reviewing and verifying all generated content before use.

9. Limitation of Liability

Mona Software Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the specific service in question.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of external sites.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the updated terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, India.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us: